St. Petersburg, FL
Althier is my hero. Knowledge impeccable, professional, thorough, patient, an incredible representative of Support.com, My compliments to whoever was smart enough to hire and keep her!
Without doubt, Harsha is the best technical support specialist I have ever encountered!! He should be rewarded for his efforts to the greatest degree your company can give. I am so grateful for his being part of your company. I have been with several companies and no one is as capable, efficient, articulate and just plain eager to help. Thank you so much for your help, Harsha!! I have been a math professor for 45 years and Math department chair. I wish that they were as capable in teaching as Harsha was in describing to me all that he did and what he had hoped for.
She helped me get new Outlook 365 working properly. she helped me discover that my address book is finally intact after the import. She helped with Pin and thumb print security. She was simply amazing! She was kind and courteous and very patient. She is one of the best techs I have ever had! She should be a trainer!