Tech Supportal

Stream, record and more with comprehensive cable support

Tech Supportal experts can help with 24/7 troubleshooting and solutions
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Stay tuned with around-the-clock support

It can be overwhelming if something goes wrong with your cable experience, but Tech Supportal experts can help. We’ll work with you to pinpoint where the problem is, then help you get the right support if there’s an issue with your service providers.

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Enjoy 24/7 Expert Support

Phone Support

We're on call 24/7 to help you with your smart home tech needs.

Virtual House Calls

We can set up a video call to troubleshoot and solve your tech issues.

Live Chat

Chat with an expert online for quick and easy support on the go.

Sign Up with Tech Supportal

Enroll today and enjoy:

  • Multi-channel tech support, available 24/7
  • Expert support for any issue, operating system and device
  • Full coverage for one household in a single location
  • 100% satisfaction guarantee
Remember - if we don't fix it, you don't pay.

How we can help

Fix picture and audio problems

From fuzzy images to poor audio, we can pinpoint the issue and guide you to a solution.

Access your favorite channels

Our experts can address issues with missing, unavailable or untunable channels.

Enjoy support for DVR and On Demand

If issues arise with any of your services, we can help you navigate customer support.

Get help with remote and receiver issues

We’ll troubleshoot any hardware problems that come up, and get you up and running fast.

Tech Supportal
Keep your cable connected with Tech Supportal

What Members Say About Tech Supportal

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Kim McCall
St. Petersburg, FL
Althier is my hero. Knowledge impeccable, professional, thorough, patient, an incredible representative of, My compliments to whoever was smart enough to hire and keep her!
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Becky Kelly
Rochester, NY
Without doubt, Harsha is the best technical support specialist I have ever encountered!! He should be rewarded for his efforts to the greatest degree your company can give. I am so grateful for his being part of your company. I have been with several companies and no one is as capable, efficient, articulate and just plain eager to help. Thank you so much for your help, Harsha!! I have been a math professor for 45 years and Math department chair. I wish that they were as capable in teaching as Harsha was in describing to me all that he did and what he had hoped for.
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Trevor Thompson
Austin, TX
She helped me get new Outlook 365 working properly. she helped me discover that my address book is finally intact after the import. She helped with Pin and thumb print security. She was simply amazing! She was kind and courteous and very patient. She is one of the best techs I have ever had! She should be a trainer!

The Benefits of Home Tech Support

If you know how to do basic troubleshooting on your technology, you might not be sure if you need a subscription to home tech support. But having easy access to home tech support can provide multiple advantages even to moderately experienced tech users.

These are some of the benefits you can expect from using home tech support:

  • Convenience: Home tech support specialists are able to communicate with you via phone or chat connection to assist you with any technology issue you may be experiencing. In some cases, home tech support specialists can even access your computer remotely to work on fixing the issue directly.
  • Integration: There are constantly new pieces of technology being invented and introduced to the market that have the capacity to improve our daily lives. Having the confidence of a strong home tech support team makes it easier for you to turn your home into a smart home, streamlining all of your digital devices into one easy system.
  • Remote help: Rather than having to drag your technology into a repair shop or having to schedule a technician to come out and solve your problem, home tech support provides support for your technical difficulties remotely in real-time.
  • Affordability: Home tech support provided over the phone or an online chat application is often far less expensive than having your technology assessed by an independent technician or repair shop.

When technology in your home doesn't work like it should, you're usually looking to solve the problem as quickly as possible. Home tech support provides this capacity for a wide range of different devices, models, and operating systems.

How Does Remote Computer Support Work?

One useful aspect of home tech support that can help users get their technology back up and running quickly is remote computer viewing. While this method doesn't work for technical questions related to home theater equipment or smart home technology, it does allow home tech support technicians to directly access laptops, tablets, and other smart devices.

With remote viewing and access, technicians don't have to walk you through a step-by-step method for solving your technical problems. Instead, the technicians can work on your computer and its network directly without your involvement.

The best thing about remote computer support is that it eliminates frustration for both the user and the support technician. The home tech support can focus on finding the solution to the user's problem, while the user doesn't have to pick their way through troubleshooting a technical system they barely understand.

Don't wait - get started with 24/7 expert home tech support today.